Terms & ConditionsCustomer Service PolicyIce Bin is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to dispatch your order we will notify you within 2 business days. Delivery InformationWe use Fastway Couriers. Items are delivered within 5 working days. FreightFree freight anywhere in the North Island (incl. rural delivery), $25 standard fee for anywhere in the South Island. Refund PolicyPlease chose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do. Privacy PolicyIce Bin is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us; that's all. Security PolicyWhen purchasing from Ice Bin your payment is processed on the DPS website which is fully secure. We do not receive or store your credit card information. Pricing PolicyIce Bin pricing is carefully monitored by our staff to provide our customers with the latest, competitive prices. All of our prices are in New Zealand dollars (NZD) and include GST (goods and services tax). Contact Ice BinEmail: info@icebin.co.nz |
